EasyWebshop

Terms and conditions

By using this website, you agree to the terms and conditions below.

Disclaimer

EasyWebshop will make the effort to keep this website and the on this website published data neutral. Despite all efforts to prevent abuse, we give no guarantees about the content of this website.

The information contained in this website is for general information purposes only. The information is provided by EasyWebshop and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Uptime liability

Every effort is made to keep the website up and running smoothly. Therefore we make sure all of our equipment is redundant and monitored regularly.

History has shown that interruptions in our services are very rare.

However, EasyWebshop takes no responsibility for, and will not be liable for, the website or our customer's websites being unavailable due to technical issues beyond our control.

EasyWebshop can not be held responsible for the availability or correct functioning of external services that make use or are connected to our software.

Data provided

Our customers are obligated to provide their true company or personal details. These details will be used for invoicing and for registering domain names.

Our customers must provide a valid email address and must respond to orders and emails from their customers.

EasyWebshop has the right to ban, suspend or delete a shop with invalid names or addresses or that is not responding to emails within 10 business days.

Service continuity

We will notify you by email 30 days and 7 days before the due date of your shop. You must extend your order and execute your payment manually in order to continue the service.

When no order or payment is received in time, the shop will be switched to the free version with limited possibilities and domain names will not be extended. EasyWebshop can not be held responsible for the loss of a domain name.

Cancellation

EasyWebshop delivers services on a prepaid basis. An order can be canceled at any time by simply not paying for the next period.

We do not make use of automated recurring payments.

Refund policy

Refunds can be requested within 30 days of the payment date. If you have claimed a domain name as part of your order, a fee of EUR 24 will be deducted from your refund as a compensation for the costs that have been made for registering the domain name.

Support desk

Questions, suggestions and complaints may be sent to our support via the ticketing system or by telephone on 0032 9 395 99 08.

Each case is looked at individually and we will do anything reasonably possible to resolve the issue. We can however not guarantee this.

Disputes between sellers and buyers

EasyWebshop does not interfere in disputes between buyers and sellers. The communication between the shop owner and his customers are completely separated.

EasyWebshop will keep the data of it's customers private. This includes company and personal details, order details and the financial situation of the shop.

We will only provide these details upon request of legal entities, e.g. police investigations.

Intellectual property

E-commerce Development Company LTD owns the intellectual property rights, material on the website and the software used for providing our services. All these intellectual property rights are reserved.

You may not reproduce, duplicate, copy or otherwise exploit material on this website.

Abuse

You may not use this website in any way that causes, or may cause, damage to the website, our customer's websites or impairment of the availability or accessibility of the website; or in any way which is inappropriate, discriminatory, unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You may not use this website to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You may not conduct any systematic or automated data collection activities, including without limitation scraping, data mining, data extraction and data harvesting.

You may not use an existing trade name in your shop that is protected as intellectual property by a patent.

You may not add content or products to your shop that infringe trademarks.

EasyWebshop has the right to modify, update, ban, suspend or delete a shop or block IP addresses from using it's services. This will always be the case when abuse is detected.

Privacy policy

We care about the privacy of our users. EasyWebshop will respect your privacy at all times.

View our privacy policy.

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